FAQS

Caritas Arua Diocese started in 1986 as a relief office after the return of refugees from Congo and Sudan.By that time Caritas’ main services were to give out food and tents but due to increased demand for food, Social Services Development (SSD) now Caritas turned its services into provision of farm tools and agricultural inputs.

Caritas Arua Diocese main Office is Located at Ediofe Mission, P.O.BOX 135, Ediofe Mission, Arua-City, and Sub-office is located in Yumbe District to carry out field activities in the refugee camps

We work in nine civil districts in West Nile particularly under Arua Diocese and we work in the following district; Adjumani, Arua, Koboko, Madi-Okollo, Maracha, Moyo, Obongi, Refugees & Migrants Areas,Terego, Yumbe.

Caritas Arua Diocese is not just a humanitarian organisation — it is the official humanitarian and development arm of the Catholic Church, present in over 9 districts and territories acorss the Diocese of Arua and West Nile. Beyond its ecclesial mission and legal status in canon law, Caritas Arua Diocese organisations is also recognised as civil law entities, according to the national legal frameworks.

What sets Caritas Arua Diocese apart is its deep local presence, rooted in parishes, dioceses and national Church structures and Caritas Uganda. This means we are often already on the ground before a crisis hits — working side by side with communities, not just delivering aid, but accompanying people in their efforts to rebuild their lives with dignity.

While Caritas shares the humanitarian principles of humanity, impartiality and neutrality, our approach is shaped by Catholic Social Teaching, focusing on the dignity of every person, the preferential option for the poor, and the common good.

We respond to urgent needs, but also work for long-term transformation — supporting people to lead the change they want to see, and promoting justice, peace and care for our common home.

Yes, Caritas Arua Diocese welcomes volunteers of all ages, backgrounds and beliefs who want to contribute their time, skills and compassion in support of others.

Most volunteering opportunities are offered through Administration, which are embedded in the communities and respond to local needs. Roles may vary — from supporting people in crisis to helping with community programmes or parish outreach.

To explore how you can get involved, we encourage you to contact the Caritas Arua Diocese office for more inquiries.

Volunteering with Caritas Arua Diocese means more than giving time — it’s about standing in solidarity with those most affected by poverty, injustice and exclusion.

Caritas Arua Diocese applies a zero-tolerance policy towards corruption and mismanagement across the confederation. We believe that those we serve — especially communities affected by poverty, crisis or injustice — deserve the highest standards of professionalism, integrity and accountability.

Good governance is key. Caritas members commit to strong internal controls, ethical leadership, and transparent decision-making, guided by the Caritas Uganda Management Standards and Code of Conduct.

Recruitment, financial oversight, and programme delivery are all managed with clear procedures to safeguard resources and ensure trust.

Learn more on our Accountability and Financial Transparency.